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Standard operating procedures, answered

Find the right procedure without digging through folders.

Ask answers questions using only your organisation's approved SOPs, and shows the document and section every answer came from. If a procedure isn't documented, it says so instead of guessing.

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How it works

  1. 01

    Administrators publish SOPs

    PDF, Word and text files are uploaded, split into sections and indexed for search.

  2. 02

    Staff ask in plain language

    “What approvals do I need for a $12,000 purchase?” Follow-up questions keep their context.

  3. 03

    Answers cite their source

    Each answer links to the document and section it used, so anyone can check the original.

For staff

  • Ask and follow up

    Conversational answers formatted as clear, numbered steps.

  • Browse the SOP library

    Read any published procedure in full, by department.

  • Private conversations

    Your questions are visible only to you. Administrators can't read them.

For administrators

  • Manage documents

    Upload, inspect and retire SOPs. Staff are notified when new procedures are published.

  • Manage people

    Add accounts, assign roles and departments, reset passwords, deactivate leavers.

  • Close knowledge gaps

    See anonymised questions the SOPs couldn't answer, then publish what's missing.